Практичне заняття 4
    Тема:     Види готелів.
   Виконайте тренувальні вправи
Ex.1. Fill the blanks with the missing remarks.
1.	Have you got any vacant rooms? -.. Certainly, we've got some comfortable rooms for the particular days. 
2.	How much is it? - Six hundred dollars per night
3.	Well, the price is reasonable, I think. - Great. Now I have to register your reservation.
4.	What should I do with this form? -You must just fill in this form. Here’s a pen. Just your name, address, and the make and license number of your car.
5.	Get my bill ready. I'm leaving in two hours.- Certainly. It will be ready in due time.
6.	Can I have breakfast in my room? – Yes, of course sir. We start serving breakfast at 7.30 in the morning.
7.My name is Oleh Marchenko. I believe you have a room for me. 
– Marchenko…Marchenko… oh, yes, here it is. A double for two nights?	
8. Is there a shower? Yes, of course sir. There is a bathroom in most rooms.
Ex.2. Think over the questions to which the following sentences are the answers.	
1. Hello! I'd like to make a reservation for this weekend. Have you got any vacancies?- Single or double?
2 Did you book in advance?? -I sent you a cable: Please, Reserve two single rooms for 27th.
3.  How long are you going to stay here? - For about five days.
4. Can you please ask the bellboy to bring my luggage to the room? - Certainly. The bellboy will help you with your, luggage.
5 Excuse me, where is your lift located? - The lift is around the corner.
6? - You may order your breakfast by phone.
7 And what time can I have dinner? - Dinner is from 6 or 7.
8. When must I vacate the room? - The room must be vacated in two hours..
Ex.3 Answer the questions.
1.	Where do people usually stay when they come to a town in which they don't live? – They are usually stay at a hotel.
2.	Have you ever put up at a hotel? No, I haven’t ever do it.
3.	Which hotel in your town would you recommend to your friend? I would recommend «Bordo» hotel.
4.	Why is it good to reserve rooms in advance? In what way can you do it?  Hotel can be full very often and if you don’t want to sleep on the street you must book a room for yourself much earlier. You can do it by phone or with a help of internet reservation.
5.	What are the visitors required to do when they check in (check out)? If you want to chek into a hotel you must tell to the receptionist your name, surname also to choose the room that will be convenience to you and to fill in reservation form. If you want to check out from a hotel you must pay for the hotel bill with the help of a credit card or with a help of the cash.
6.	What services does a guest get at a modern hotel? From the modern hotel you can get such services as laundry service (clothes washing) and valet service (shoe shining and clothes dry-cleaning and pressing), also you can find a restaurant, a bar and a coffee shop, a bookstore or a newsstand a barber's shop and a beauty salon and even the services of a car rental agency.
7.	Can meals be served in the room? –Yes you can order meals in the room but if you don’t want you also can go to the restaurant in your hotel
8.	What is meant by "bed & breakfast"? –Overnight lodging with an American or continental breakfast included in the room rate.
What are the duties of the receptionist (maid, bellboy, porter)? Hotel receptionists make guests feel welcome, manage room bookings (also known as reservations) and deal with requests that guests make during their stay. The maid must clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms and other work areas so that health standards are met. The basic tasks of the bellboy are assisting of customers with their bags and luggage; сourteously greeting customers and provide them high quality service; еscorting guests to their respective hotel rooms; оccasionally park and retrieve guest’s vehicles; аssisting the customers with their needs; еxplaining to the customers the hotels rules, showing them how to use hotel facilities, room features such as TV, Radio, Bath tubs.
Depending on the size of the hotel and the services it offers, porters might:
•	Show guests to their rooms.
•	Show them around their rooms and explain how any equipment works, such as TV controls.
•	Describe the hotel facilities, such as the restaurant or swimming pool, and show guests where they are.
•	Park guests' cars and find taxis.
•	Run errands for guests, such as taking and picking up dry cleaning.
•	Post letters and pass on messages.
•	Give directions.
•	Answer questions about things like local attractions or shops.
•	Find out train or plane times.
•	Make reservations for theatre or travel tickets, or book tables at restaurants.

Ex.4. Answer the receptionist's questions.
1.	Will this room suit you, sir?
 – I would like a room with a double bed.
2.	Will you have lunch just now, madam, or would you like to have a rest first?
 Oh, thanks for asking but I prefer to have a rest first
3.	May I ask you, sir, how many days are you planning to stay with us?
  About a week or so.
4.	Would you like your meals served in your room or would you rather come to the restaurant?
 – I would rather have it in my room.
5.	Have you rung, sir? Anything wrong?
  Well, I don't like to complain, but there are several things I'm not very happy about.
6.	I'm afraid we're packed full. Will a room without a shower and telephone be all right?
 Oh, what a pity. No thanks. I will go to another hotel into your city.
Ex.5. Agree or disagree with the following.
1.	When you leave the hotel you must pay the hotel bill. Yes, its truth. When you are leave the hotel you must pay the hotel bill.
2.	When you travel in summer it is best to reserve rooms in advance. So I agree with that statement, because there are many tourists come to have a rest in summer and if you do not want to stay on the street you should book a room in advance. (Tак я погоджуюсь з цим твердженням, адже влітку в готелі приїзджає багато відпочивальників і якщо ви не хочете залишитись на вулиці то маєте забронювати собі номер заздалегідь)
3.	The porter is the person who keeps the rooms in order. It is false as if such person we call a maid.
4.	If the guest wants his breakfast in his room, the reception clerk helps. Yes, it is truth. When you just come to book a room a hotel receptionists asks you about such service.
5.	The guest must leave the key at the desk when going out. Yes, it is truth. You will find notices everywhere reminding guests of leaving their keys at the desk when going out.
6.	Suites are usually the cheapest rooms in hotels. No it is a false. As if suites call in other words as luxury apartments. And as we know it are the most comfortable and expensive rooms.
7.	Nowadays a TV is usually found in each room. I disagree with this statement because there is even no shower in some hotel rooms.
8.	The maid must do the room every day. It is a ruth. The maid must clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms every day.
Ex.6. Complete the following sentences with the appropriate word.
1.	A hotel worker who stands by the door and helps the visitors to get out of the car is called: a doorman / a porter.
2.	A hotel worker who receives new guests and gives them a room is called : a receptionists.
3.	A hotel worker who keeps the rooms in order is called: a maid.
4.	A hotel worker who receives and gives the keys is called: a hotel clerk.
Ex.7. Say the following in English.
1.	-Добрий день. Я хотів би зупинитйся у вашому готелі» Мені
xoтілося б номер на одного з ванною і телефоном. –Good day. I would like to stay at your hotel. I would like to book a single room with a bath and telephone. 
2.	Ви замовляли у нас номер?.- Did you book in advance? 
- Так, я послав  лист на номер з 12 вересня. Ось лист-підтвердження.  - Yes, I sent a letter to the number of 12 September. This is a confirmation.
2.	- Так, усе гаразд. Заповніть, будь ласка, форму. - Very good, sir. Would you fill in this form, please?
1.	- Я розраховую пробути у вашому готелі тиждень. Ви не будете заперечувати, якщо я сплачу рахунок, коли буду виписуватись? - I hope to stay at your hotel for a week. Would not you mind if I pay for the bill, when I will check out?
2.	- Звичайно, як Вам зручно. - Of course, as you want it.

1.- Якщо ви кажете, що ваш готель переповнений, чи не могли б ви порекомендувати мені інший готель? - If you say that your hotel is full, would you recommend me another one?
2. - Звичайно, є вільні номера в «Інтуристі». - Of course, there are free at the  "Intourist" Hotel.

1.	- Я виїжджаю через півгодини. Попросіть, будь ласка, портє віднести до холу мій багаж і викликати таксі. І підготуйте рахунок. – I am leaving in half an hour.  Ask, please, a porter to carry my luggage and to call a taxi. And please, prepare the bill. / Please, make the bill ready.
2.	- Звичайно, сер. – Certainly sir.

Граматичний матеріал: Узгодження часів. 
Ex. 1.    Convert the following statements into indirect speech.
1. John said: "I met them at the airport yesterday." (John said that he had met them at the airport the day before)
2. He said: "I shall come to the party if I am free tomorrow."( He said that he would come to the party if he was free the following day) 
3. She said: "I shall go to the cinema in the evening if I am not very tired." () She said that she would go to the cinema in the evening if she was not very tired) 
4. My mother said to me: "It will be difficult for you to get up tomorrow if you don't go to bed at once." (My mother told me that it would be difficult for me to get up the following day if I didn't go to bed at once)  
5. Nina said: "I like music and I listen to it every evening before going to bed."(Nina said that she liked music and listened to it every evening before going to bed) 
6. My aunt said: "I shall not be thirsty if I eat some grapes."(My aunt said that she should not be thirsty if she ate some grapers) 
7. Mother said to us: "Don't go out before I return."(Mother order us not to out before hers retern) 
8. My sister said: "I shall be neither hungry nor thirsty if I have a cup of tea with a sandwich." (My sister said that she would be neither hungry nor thirsty if she had a cup of tea with a sandwich.)
9. Mary asked: "Don't switch on TV, Fred, I am working."( Mary asked Fred not to switch on TV as she was working) 
10. The teacher said to us: "You will have to work hard tomorrow." (The teacher told us that we should  have to work hard the following day.)
11. My girl-friend said to me: "I shall not be able to go for a walk with you today, because I am very busy."( My girlfriend told me that she wouldn't be able to go for a walk with me that day, because she was very busy.) 
12. She said to me: "How long are you going to stay in the country?" (She asked me how long I was going to stay in the country.) 
13. He said to me: "I like to go to the canteen during the break." (He told me that he liked to go to the canteen during the break.)
14. He asked me: "When will you go to the canteen?" (He asked me when I would go to the canteen [kænˈtiːn].)
Робота над текстом за профілем спрямування: Disabled people
Sad as it is, every year thousands of children are born with mental disorders and physical deformities, thousands of people meet with accidents. However, only in a few civilized states the problems and needs of the disabled are given proper attention and care. In the remaining countries, including Ukraine, discrimination against people with physical and mental disabilities is still being practiced in many areas of social life.
For decades the handicapped have been refused their basic rights. Their job applications were turned down, their active participation in business life has been disallowed on most occasions  and there has been little interest in their convenience  in public transport. But the less fit part of society   wants to be treated in the same way as healthy people and to be normal members of society. They do not expect   our mercy   but rather understanding   and acceptance. For this reason, these people should first be helped to develop their skills   and abilities   in order to   get a job. This is very important because work gives sense and direction to their lives.
It is also very important for us to change   our own attitude   towards the handicapped. They need our help and support    and we should not treat them as inferior, worse people.
What else can be done for them? There should be more schools where disabled children can learn together with fit ones. Also in public buildings there should be ramps for wheelchairs.
There should be special invalid cars which enable the handicapped to enjoy greater mobility. We should do everything to make the life of the disabled easier and more comfortable; we should remember that no one has insurance against becoming disabled.

Як не сумно, щороку тисячі дітей народжуються з психічними розладами та фізичними каліцтвами, з тисячами людей трапились  нещасны випадки. Тим не менш, тільки в декылькох цивілізованих державах проблемам і потребам інвалідыв приділяється належної увага і турбота. В інших країнах, включаючи Україну, дискримінація щодо людей з фізичними та розумовими вадами все ще практикуються в багатьох сферах суспільного життя.
Протягом багатьох десятиліть інвалідам було відмовлено в їхніх основних правах. Їхні заяви щодо роботи були відхилені, їхню активну участь у діловому житті було заборонено в більшості випадків і не було великого інтересу щодо їх зручності у громадському транспорті. Але менша частина здорового суспільства хоче, щоб їх (інвалідів) обслуговували таким же чином, як і  здорових людей, щоб бути як повноцінні члени суспільства. Вони не чекають на нашу милість, а скоріше  на розуміння та прийняття. З цієї причини, цим людям ми маємо допомогти розвити свої навички та здібності для того, щоб отримати роботу. Це дуже важливо, тому що робота дає сенс і напрямок їхньому життю.
Це також дуже важливо для нас, щоб змінити наше власне ставлення до інвалідів. Вони потребують нашої допомоги та підтримки, і ми не повинні ставитися до них як до неповноцінних, гірших людей.
Що ще можна зробити для них? Має бути більше шкіл, де діти-інваліди зможуть вчитися разом із здоровими. Крім того, в громадських будівлях повинні бути пандуси для інвалідних візків.
Ми повинні зробити все, щоб зробити життя інвалідів більш простим і зручним; ми повинні пам'ятати, що ніхто не застрахований проти каліцтва.
Vocabulary	
1)	mental disorders  — розумовий розлад
2)	deformity  — каліцтво
3)	disabled people — непрацездатні люди, інваліди
4)	attention  — увага
5)	care  — піклування, турбота
6)	discrimination — дискримінація
10)	disability  — фізична неспроможність, безсилля, непрацездатність
11)	the handicapped  — люди, які мають розумові або фізичні вади, інваліди
12)	refuse  — відмовити
13)	right — право
14)	application — заява
15)	turn down — відмовити
16)	participation — участь
17)	occasion  — випадок
18)	convenience — зручність, вигода  
19)	expect — сподіватися, чекати
20)	mercy— милосердя
21)	understanding — розуміння
22)	acceptance визнання, сприймання (чогось)
23)	reason-— причина	
24)	skill — майстерність
25)	abilities — здібності
26)	in order to ...— для того, щоб
27)	get a job — отримати роботу
28)	change — змінити
29)	attitude — відношення, ставлення
30)	support — підтримка
31)	inferior  — тут: неповноцінний
32)	ramp — скат, спуск (Push a wheelchair up/down a ramp).
1.  Are these sentences true (T) or false (F), according to the text?	
1.	The main source of physical deformities is road accidents. (False)
2.	The disabled are discriminated against in all countries of the world. (Truth)
3.	Disabled people take an active part in business in Ukraine. (False)
4.	The handicapped want us to be merciful to them. (False)
5.	The disabled should be helped to get a job, first of all. (False)
6.	Disabled children should study in separate schools, apart from ordinary children. (False)
7.	People with physical deformities should not go out because they can hurt themselves. (False)
2. Give the English equivalents of the following words:
          заява - applications [ˌæplɪˈkeɪʃ(ə)n], зручність – convenience [kənˈviːnɪən(t)s], милосердя - mercy [ˈmɜːsɪ], належність - , ставлення - attitude [ˈætɪtjuːd], визнання – acceptance [əkˈsɛptəns] , участь – participation [pɑːˌtɪsɪˈpeɪʃ(ə)n], майстерність skill [skɪl], випадок - incident [ˈɪn(t)sɪd(ə)nt], сподіватися expect [ɪkˈspɛkt, ɛk-] , цивілізовані держави – civilized state [ˈsɪv(ə)laɪzd steɪt].
  3. Give the Ukrainian equivalents to the following words:
Disability [dɪsəˈbɪlɪtɪ] фізична неспроможність, безсилля, непрацездатність
deformity [dɪˈfɔːmɪtɪ] каліцтво
 reason [ˈriːz(ə)n] причина
society [səˈsaɪətɪ] суспільство
to refuse [rɪˈfjuːz] відмовлятись
mental disorders [mɛntl dɪsˈɔːdəs] розумовий розлад
to turn down [ˈtɜːnˈdaʊn] відкидати, відхиляти
care[kɛə] турбота.
Література: 
     1. Барановська Т.В. Граматика англійської мови. Збірник вправ: Навч. посібник. Видання друге, виправлене та доповненею – Мова англ., укр. – Київ: ТОВ “ВП Логос-М», 2007. – 384с.
     2. Л.В. Мисик, А.Л. Арцишевська, Л.Р. Кузнєцова, Л.Л. Поплавська. Англійська мова. Комунікативний аспект. / За ред. доц. Мисик Л.В. – Підручник. – К.: Атіка, 2000. – 368с.
     3. Гужва Т. М. Англійська мова: Розмовні теми: Навч. посіб. Для студентів фак. Інозем. Філології, університетів, ліцеїв, гімназій та коледжів. – Харків: Фоліо, 2005. – 414с.
     4. Бессонова І. В. Англійська мова (за професійним спрямуванням). Навчальний посібник для дистанційного навчання. – К.: Університет «Україна», 2005. – 263с.

Модуль самостійної роботи:
1.   Пасивний стан.
2.   Презентація рекламного проспекту готелю.
3.   Обговорення теми «Приватні готелі: недоліки та переваги».
 Пасивний стан дієслова.
Питання:
1.	Що таке пасивний стан дієслова?
2.	Як утворюються часові форми пасивного стану в англійській мові?
3.	Часові форми якої групи не вживаються у пасивному стані?
4.	Як утворюється питальна форма у пасивному стані? Як утворюється питальна форма при складеній формі допоміжного дієслова?
5.	Як утворюється питальна та заперечна форма у пасивному стані?
6.	Які правила вживання часових форм пасивного стану?
7.	Які часові форми вживаються у пасивному стані замість Present Perfect Continuous та  Past Perfect Continuous?
8.	Чи вживається у пасивному стані форма майбутнього  тривалого часу?
9.	Як перекладаються на українську мову дієслова у пасивному стані?
Вправа 1. Перепишіть речення у пасивному стані:
Model: They grow wheat here. – Wheat is grown here.
1.	The girls water the flowers every day.  - The flowers are watered by  girls every day.
2.	We don’t discuss such questions at our meetings. These questions are not discussed at our meetings.
3.	My sister teaches me English. My English is taught by my sister.
4.	They will not finish the work tomorrow. The work will not end tomorrow.
5.	Mary has lost her keys. The keys are lost.
6.	Our music teacher was conducting the orchestra. Orchestra is conducted by our music teacher.
The travelers made camp not far from the village. The camp is divided by travelers near the village
7.	His assistant will meet the delegation. The delegation will be met by his assistant
Вправа 2. Оберіть потрібну форму дієслова:
1.	The house was built by my husband’s great-grand father in 1790.
2.	as a result of an earthquake, the house there was burned down and her parents and brothers and sisters all lost their lives.
3.	While I was sitting there a note had brought me from the house. 
I don’t want to stop here. I will be recognized.
4.	The room  is being cleaned now.
Вправа 3. Перекладіть на англійську:
1.	Читальна зала провітрюється чотири рази на день.
2.	Ця фабрика була збудована 10 років тому.
3.	Підручники продаватимуться завтра.
4.	Їй дали українсько-англійський словник.
5.	Це питання зараз обговорюється на зборах.
6.	Якщо мене запитають, я їм все розкажу.
7.	ЇЇ попросили заспівати цю пісню ще раз.
8.	Такі питання часто запитують на іспиті.
9.	Коли я прийшла, це питання обговорювалося.
10.	На цьому майдані буде збудовано новий будинок.
1.The reading room aired four times a day.
2. The factory was built 10 years ago.
3. Textbooks sold tomorrow.
4. She gave Ukrainian-English dictionary.
5. This issue is being discussed at the meeting.
6. If you ask me, I tell them everything.
7. she was asked to sing the song again.
8. Such questions often asked in the exam.
9. When I arrived, this issue was discussed.
10. At the Square will be built a new house.
Література:
1.	Верба Л.Г., Верба Г.В. Граматика сучасної англійської мови. Довідник: Київ, ТОВ «ВП Логос», 2002. – 352 с.
2.	Голицынский Ю.В. Граматика: сборник упражнений. – СПб.: ИПЦ «Каро», 2000. – 506 с.